英语听⼒频道为⼤家整理的⾼中英语听⼒mp3下载:Unit2PersonalSelling,供⼤家参考:)
UNIT2:PersonalSelling
IntegratedSkillsDevelopment
PassageSellingStyles
Sellingstylesdifferinmanywaysbutonefundamentaldifferenceisbetweenthesales-orientedandthecustomer-oriented
stoneconcentratesonh
formofllingassumesthatthecustomersarenotlikelytobuyexceptunderpressure,thattheywillbeinfluencedbyadirect
prentationandaggressivemanners,andtheywillnotbesorryaftersigningtheorder,oriftheyare,itdoesn'tmatter.
Inthecustomer-orientedapproach,thesalespersonlearnshowtolistenandquestioninordertoidentifycustomerneedsand
proachassumes
thatcustomershavehiddenneedsthatconstitutecompanyopportunities,thattheyappreciategoodsuggestionsandthat
theywiblem-solverisamorefriendlyimage
forthesalespersonunderthemarketingconceptthanthehard-llerororder-taker.
BlakeandMoutondistinguishvariousllingstylesbyexaminingthetwodimensions:concernforthesaleandconcernfor
thecustomer.
esn't,it
doesn'2issimilarinthathealsoshowslittleconcernforthecustomerbutdiffersinthatheisveryconcernedto
getthesale;hepushestheproduct,pilingonthepressuretoensurehegetsthesale.
triedandtestedtechniquemixingcustomerconcern
andproductemphasis;thisiswhatisoftencalledthesoftll.
Type4isverycustomer-oriented;tobethecustomer'sfriend,to
understandhim,developsabondwhichtieshimtothesalesmanandthereforetheproduct.
Finally,type5issimilartotypto
consultwiththecustomer,oblem-solving
attitudeagreesmorewiththetotalmarketingconcept.
Blastylesarejustvariedaslling
yerscouldn'tcareless;some
aredefensive;somewillonlylistentosalespersonsfromwell-knowncompanies.
NewWordsandExpressions
aggressive
a.挑衅的,好攻击的
analysis
n.分析
assume
V.假设,假定
attitude
n.态度
bond
n.联系
concentrate
V.集中,专⼼
concept
n.概念,观念
constitute
V.构成,组成
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