专四

英语专四真题及答案完整版

Nowadays,manyofustrytoliveinawaythatwilldamagetheenvironmentaslittle

cleournewspapersandbottles,wetakepublictransporttoget

towork,wetrytobuylocallyproducedfruitandvegetables，andwewanttotake

whyalternativeformsoftourismare

realotofnamesforthenewformsof

tourism:responsibletourism,naturetourism,adventuretourism,educational

tourismandmore.

Althougheveryonemayhaveadifferentdefinition,mostpeopleagreethatthe

newformsoftourismshoulddothefollowing:first,theyshouldconrvethe

wildlifeandcultureofthearea;cond,theyshouldbenefitthelocalpeople;third,

theyshouldmakeaprofitwithoutdestroyingnaturalresources;andfinallythey

shouldprovideanexperiencethattouristswanttopayfor.

专四听力参考答案

说明：由于是一次性听力并作答，没有反复斟酌，不能保证答案百分百正确，但是

能保证百分之九十以上正确。另外对于有争议的答案下面会有备注。

acturers

rothers’advicebeforebuyingthings

ous

nothappyaboutherstudypressure

ful

snochancetomakefriends

tochangeaccommodation.

nanniversaryoftheinternet

riedopinionsabouttheinternetu

tureoftheinternet

phonebill

ingforloans

ourworkproperly

inghowtodogardening

ndhavereasonableaims

’sposition

eabove

rical

dstoembracenewwords

iffalongthecoast(此题也可能选D)

incomplete

tricken

24.D48(此题答案有可能不准确，当时听的时候一闪而过）

es

owners

manager

fterthepolicelaunchedinvestigation

emsandcomplaintsaboute-mails

ficerevenue

2012专四完形填空参考答案（牡师院霍巍版）

ve

formed

nuously

dedwith

er

dictable

sout

e

46.B(on和across有点纠结，也可能选其他的）

47.A(areto和might仿佛都可以，只是语气不同）

ents

2012专四语法与词汇参考答案

xcepthissupportersagreewithhim

考点：主谓一致问题

52.限定词可以放在可数名词单复数之前

答案：

53.反身代词做同位语

答案：agerherlfwillinterviewMary.

54.答案：虚拟语气

55.表达willingness的句子

答案：llgetapromotion.

Shall在这里有主动陈诺的意思，实际上是我将提拔你。

56.哪句语法有错？

答案：angefeelingstheyare!

大家应该知道what和how用于感叹句时的区别

57.下面哪个做主语subject

答案：earthatthecrimewasdonedeliberately

主语从句

58.下面哪个做宾语object

答案：ntsstronglyobjecttomygoingoutaloneatnight.

59.下面哪一个不包含同位语appositive

答案：Ａ.Sheboughtherlfapairofshoes.

ebuytheticketsfirst?

答案：Herequestedwebuytheticketsfirst.

61.原因状语从句anadverbialclauofcau

答案：Astherewerenoanswer,Iwroteagain.

62.状语adverbial

答案：Ｄ.Despitetherain,everyoneenjoyedthetrip.

63.答案：.

64.让步状语从句anadverbialofconcession

答案：Forallthatheemstodislikeme,Istilllikehim.

65.答案：achinerywereintroducedinthefactory.

集体名词如police,people,cattle,militia,poultry等，通常作复数，用复数动词。

foliage,machinery,equipment,furniture,merchandi,通常作不可数名词，随后的

动词用单数。例如：AllthemachineryinthefactoryismadeinChina.

66.答案：B,onaccountof=becauof

t(weddingbanquet婚宴)

on(catchon流行)

tburstwasillustrativeofherbadtemper.

yoff穷困,缺少

ng(=indifferent)误导项disinterested一般指公正无私

livingmemory

gacross(=express)

e（饭菜不错，服务很差）

hed(slavery)（废除奴隶制度）

ately(=mercifully)(上帝仁慈所以幸运)

(acoin)（抛一枚硬币）

ct(from)（bedistinctfrom与…非常不同）

(长方形)

al(haveapersonalwordwithsb.单独和某人说说话)

2012专四阅读理解参考答案

isavarietyofexpressionsofappreciation

s

r

heirgratitudetoothers

eatimpactonAmerican’sworkandlife

n’tlltheirhomeinBigLake

hadenthebenefitsofgardeninginadifferentway.

upfamilytiesandkid’nthusiasm

eherconfidenceandoptimism

sizethesharpcontrastbetweennowandthen

mistic

ycriticalof

tsandchildrenfeelequallydisappointed

ateunemploymentisbothapoliticalandsocialissue

mmywasfoundlyingrightinsidethestonecoffin

ticstructure,greatdertexpan

tive.

专四写作真题解析

First,,youshoulddescribe

howyouorotherpeopleusuallyobrvethefestival.很多同学纠结于oberrve这

个单词所是遵守的意思，其实在这里指的是celebrate庆祝的意思。建议大家这样

写：1.端午节大概的来历故事；2.端午节怎么庆祝，3，可以发表下对端午节等

传统节日现状的评论。

高等学校商务英语专业四级样题

ModuleI

ListeningComprehension（35%）

SectionOne

carefullyandanswerthe

ecorrectanswertoeachquestion.

ndoftheinterviewyouwillbe

given10condstoanswereachofthefollowingfivequestions.

Nowlistentotheinterview.

thespecificfieldofstudyforJohn’sdisrtation?

rentstateofuniversitiesinSanFrancisco

nphilosophy

ophywithanemphasisonBuddhiststudies

nreligions

sNOTTrueaboutSuenMok?

otaverygoodprogramfortendaymeditationretreats.

editationprogramsteachonlyforeigners.

editationprogramsteachmeditationtechniques.

ttheonlytempleJohnstudies.

sospecialaboutTamKrabok?

hespeopletomeditateandovercometheirdrugaddiction.

nizesmeditationretreatsforforeigners.

nizesworkshopstopromoteThailand’sversionofBuddhism.

hespeopletheesnceofTheravada.

ypeoplehavebeencuredinTamKrabok?

nehundred

nethousand

nehundredthousand

anonehundredthousand

fthefollowingstatementisNotTrueaccordingtotheinterview?

asillegalinThailanduntil1959.

aslegalinThailanduntil1959.

dictionisabigprobleminmanydifferentcountries.

’sunderstanding,Buddhismbasicallytriestohelppeoplelivebetter

lives.

SectionTwo

carefullyandfillin

blanksthatfollow.

ndofthenewsbroadcast

youwillbegiven10condstofillineachofthefollowingfiveblanks.

Nowlistentotheinterview.

berofnewhomesbeingconstructedacrossAustraliaroby15percent

intheDecemberquarter,whichissince2001.

mentstoreownerDavidJonessayssalesareexpectedtoslowoverthe

nextfewmonthsastaxpayerhandoutsandthedryup.

ldBankhaswarnedChina'sfacingabigproblem.

ldBankrevidupitsforecastsforChina'sfrom8.7to9.5percentthis

year.

ldBank’squarterlyChinareportsuggestedthathighermigrant

wagescouldhelpboostruralincomesandreducethebetweenruralandcity

lifestyles.

SectionThree

carefullyandanswerthe

questionsthatfollow.

ndoftheinterviewyouwill

begiven5minutestoanswerthefollowingthreequestions.

Nowlistentotheinterview.

betheimpactoftheeconomicdownturnonteenagerswholeftschool

withoutcompletingyear12in2008.

bethecurrenteconomicdownturninAustralia.

theretailindustryperforminthiconomicdownturn?

ModuleII

BusinessReadingandWriting40%(50minutes)

SectionA5%

Directions:Blanks14-18withthebestanswer

fromthefourchoicesmarkedA,B,CandD,andmarkthecorrespondingletteron

theAnswerSheets.

Americasoundsincreasinglydeterminedtopushitxports,anditsattitudeto

ahastagoalof15exportsinfiveyearsandhas

promidto“getmuchtougher”overwhatitregardsasunfaircompetitionfrom

ationisrisinginWashington,DC,thattheTreasurywillbrandChinaa

currency“manipulator”erica’s

unemploymentat9.7%andthemid-termelectionsapproaching,theappealof

China-bashingisrisinginCongress,lnatorsrecentlyreviveda

mothballeddemandthattheCommerceDepartmentshouldinvestigateChina’s

currencyregimeasanunfairtrade16.

Beijing,inturn,showslittlesignofbudgingontheyuan,eventhoughthelatest

figuresshowsurprisinglystrongexportgrowthandhigher-than-expected17.

ZhouXiaochuan,theheadofChina’scentralbank,caudabriefflurryincurrency

marketswhenhearguedonMarch6ththatkeepingtheyuanstableagainstthe

dollarwas“partofour18ofpoliciesfordealingwiththeglobalfinancialcrisis”

fromwhichChinawouldexit“soonerorlater”.ButhemadeitquiteclearthatChina

ntdays

variousotherChineofficialshaveputevenmoreemphasisonthestabilityofthe

currency,bristledatoutsidepressuretohurryupanddenouncedAmerican

“politicisation”oftheexchange-rateissue.

y

ation

SectionB5%

Directions:htableorgraph,thereare

thebestanswerfromthefourchoices

markedA,B,rkthecorrespondingletterontheAnswerSheet.

Question19isbadonthefollowinggraph.

dHongKonginflationraterito2.9%?

,y2011

Questions20-21arebadonthefollowinggraph.

hmonthdidChina’sMonthlyPasngerVehicleSalesdroptoabout

63%onayear-on-yearbasis?

2010

fthefollowingstatementsisCORRECT?

wthrateofChina’smonthlypasngervehiclesalesfellmostnotablyin

February2010.

’smonthlypasngervehiclesalesclimbedtothepeakattheendof2009.

gust2009toDecember2009,themonthlypasngervehiclesales

continuedtoincreainnumber.

softhemonthlysalesvolume,June2010witnesdthelowestsales

volume.

Questions22-23arebadonthefollowinggraph.

ingtothegraph,inwhichyeardoesthegrowthratedropmost

dramatically?

A.2008B.2009C.2010D.2011

fthefollowingstatementisINCORRECT?

esvolumeofChina’sonlinegameindustryin2008addedupto20.78

billionYuan.

r-on-yeargrowthrateofChina’sonlinegameindustryistimatedto

dropto9.7%in2012.

wthrateonayear-on-yearbasisdropped9.8%in2010thanthatofthe

year2009.

esvolumeofChina’sonlinegameindustryin2014willclimbtoan

estimated46.11billionYuan.

SectionC10%

Directions:thebestanswerforeach

statementorquestionfromthefourchoicesmarkedA,B,CandD,andmarkthe

correspondingletterontheAnswersheet.

Questions24-28arebadonthefollowingpassage.

PassageOne

Thereissomethingaptaboutasocialnetworkingwebsitewinningapopularity

ingtoindustrydata,FacebookovertookGoogleamongUSinternet

urslastweek,

momenttoconsidertherapidgrowthofasitewho400m-plusursoutnumber

thepopulationofanysinglecountryexceptIndiaandChina.

urexcludevisitstoother

Googlervices,itarchescarriedoutin

,thenumberofvisitsisjustonemeasureofinternet

take-up:countinguniqueurs–visitorsratherthanvisits–givesadifferentprofile.

Still,e

weeklyleadithascommandedonthismeasuresinceSeptember2007.

lesthemtoreachamassaudience,

astelevisiondoes,er

brandscouldeasilyextendtheirprencebeyondthefanpagesthatalreadyexist.

Moreover,asocialsiteprovidesconsumerswhovisitformuchlongerthanthey

eadadvertising,andperhapswaystoallow

urstoshopthroughthesite,shouldenableFacebooktomovefrompositivecash

flowtomakingprofits.

sariskforadvertirs–andforthesite–if

gst

personalinformation,advertimentsaremorelikelytostrikeajarringnote.

Thehigh-growthphameansthatFacebookcantakeitstimedevelopingwaysto

mustbetofindwaysthatbringpracticalbenefitsto

sanintrinsicstickinessaboutasitewhereurs

haveasmbledtheirownmaterial,butifpeoplestopupdatingtheirpagesand

socialnetworkingtakesanewform,thenwinningursbackisahardtask.

'score

archadvertisingbusinessreboundedinthefinalquarterof2009,andthegroupis

er,thereisastraightforwardreminderof

howfragilethefortunesofsocialnetworkingsitescanbe:thesitethatGoogle

overtookin2007tobecomemostpopularintheUSwasMySpace–whichisnow

ekinganewroleassocialurshavemovedelwhere.

thereasonforMySpace’swithdrawnfromtheroleassocial

networkingsite?

ertookbyothersocialnetworkingsitelikeFacebook.

ostitssocialurs.

ntroducedintoomanyadvertiments.

ecomeaprofit-makingsite.

fthefollowingisNOTtrue?

okursoutnumberthatofGoogle.

beisoneofGooglervices.

thisweek,Googlehadleadallotherwebsitesonthemeasureofvisits

since2007.

okisasocialnetworkingsite.

d“stickiness”inthepenultimateparagraphprobablymeans“____”

siteisdirtyandmakingursfeeluncomfortable.

siteoftenbringsitsursintosituationembarrassing.

site,inesnce,isdifficulttotacklewith.

siteisattractiveandmakesurswanttolookatitforalongperiodof

time

fthefollowingisnotthereasonthatAdvertirsfindFacebook

appealing?

okcanattractalotofaudience.

okcanhelptotargetcustomers-to-be.

okallowsmorechancesfortheadstobenoticed.

okisabletomovefrompositivecashflowtomakingprofits.

hor’sattitudetowardthedevelopmentofFacebookis.

ationisnotenough

Questions29-33arebadonPassageTwo.

PassageTwo

ASEXECUTIVESfromToyota,includingthefirm’sboss,AkioToyoda,squirmed

beforetheirtormentorsinAmerica’sCongressthisweek,therewaslittlepublic

ghitisToyotathatiscurrentlyinthedock

afteracrushingriesofsafety-relatedrecallsacrosstheworld,competitorsare

ll,thereisnotasinglebig

carmakerthathasnotmodelleditsmanufacturingandsupply-chainmanagement

onToyota’s“leanproduction”system.

Thatsaid,thereisawidespreadbeliefwithintheautomotiveindustrythatToyota

estimonytotheHouoversight

committeeonFebruary24th,MrToyodaacknowledgedthatinitspursuitofgrowth

hisfirmstretcheditsleanphilosophyclotobreakingpointandinsodoing

became“confud”aboutsomeoftheprinciplesthatfirstmadeitgreat:itsfocuson

puttingcustomersatisfactionaboveallel,anditsability“tostop,thinkandmake

improvements”.

JamesWomack,oneoftheauthorsof“TheMachinethatChangedtheWorld”,abook

aboutToyota’sinnovationsinmanufacturing,datestheoriginofitsprentwoesto

2002,whenittitlfthegoalofraisingitsglobalmarketsharefrom11%to15%.

Thetargetwas“totallyirrelevanttoanycustomer”andwas“justdrivenbyego”,he

idexpansion,hebelieves,“meantworkingwithalotofunfamiliar

supplierswhodidn’thaveadeepunderstandingofToyotaculture.”

BythemiddleofthedecaderecallsofToyotavehicleswereincreasingata

sufficientlyalarmingrateforMrToyoda’spredecessor,KatsuakiWatanabe,to

hingwasallowedtogetin

thewayofanother(albeitundeclared)goal:overtakingGeneralMotorstobecome

theworld’ToyotasweptpastGMin2008,thequality

problemsandrecallsweremounting.

ThemajorityofthoproblemsalmostcertainlyoriginatednotinToyota’sown

factories,omotiveindustryoperatesasa

makers(knownasoriginalequipmentmanufacturers,or

OEMs)methetier-onesuppliers,suchasBosch,Delphi,

Denso,Continental,ValeoandTenneco,whodeliverbigintegratedsystemsdirectly

goutfromthemarethetier-twosupplierswhoprovide

individualpartsorasmbledcomponentitherdirectlytotheOEMortotier-one

suppliers.(CTSCorp,themakerofthethrottle-pedalasmbliesthatToyotahas

identifiedasoneofthecausof“unintendedacceleration”insomeofitsvehicles,is

atier-twosupplierwhoautomotivebusinessaccountsforaboutathirdofits

sales.)

Ontheouterringofthewebarethetier-threesupplierswhooftenmakejusta

ghthereareliterally

thousandsoftier-twoandtier-threesuppliersaroundtheworld,theirnumbers

havebeenculledoverthelastdecadeastheOEMsandthetier-onefirmshave

workedtoconsolidatetheirsupplychainsbyconcentratingbusinesswithasmaller

numberofstrongercompanies.

Toyotarevolutionidautomotivesupply-chainmanagementbyanointingcertain

suppliersasthesolesourceofparticularcomponents,leadingtointimate

rast,

Westerncarmakerstendedeithertosourcein-houorawardshortcontractstothe

lityToyotaanditssuppliersachievedmadepossiblethe

“justintime”ook,

MrWomackquotesaToyotasupplier:“Weworkwithoutasafetynet,sowecan’t

’t.”

,forexample,willoftenwork

withatier-onesupplierforuptothreeyearsbeforeanewmodelcomesoffthe

productionlinetoensurethatthedesignandmanufacturingofimportant

-calledcross-functionalteamsfrombothfirmsstriveto

thanalwaysgoingforthelowbid,carmakersnowlookat

thetotalcostofacomponent,includingpotentialinterruptionstoproductionand,

furtherdowntheline,customerwarrantyclaimsifqualityisnotuptoscratch.

Byandlarge,therelationshipsbetweentheOEMsandthetier-onesuppliersrun

oblemsdocropup,itisusuallywiththetier-twoandtier-three

rpurchasingexecutiveatonecarmakersaysthatconsolidation,the

needtotrimcapacityandtheshocktodemandthatbeganinmid-2008haveputthe

weakerpartsofthesupplychainundergreatstrain:“Someofthearequitefragile

’saneedforvisibility,butwedon’thing

goeswrong,weneedtransparencyandspeedofcommunicationtomakesureit

doesn’tgettothecustomer.”

AconquenceofToyota’sbreakneckexpansionwasthatitbecameincreasingly

dependentonsuppliersoutsideJapanwithwhomitdidnothavedecadesof

Toyotahaveenoughoftheniorengineers,knownas

ni,otanotonly

continuedtotrustinitssole-sourcingapproach,itwentevenfurther,gaining

unprecedentedeconomiesofscalebyusingsinglesuppliersforentirerangesofits

carsacrossmultiplemarkets.

Aniorexecutiveatabigtier-onesupplierarguesthatalthoughToyota’ssingle-

supplierphilosophyrveditwellinthepast,ittookittopotentiallyriskyextremes,

especiallywhencombinedwithhighlycentraliddecision-makinginJapan.

“There’satrade-off,”hesays.“Ifyoudon’twantduplicationofsupplyyouhaveto

haveveryclomonitoring,youhavetolistentoyoursupplybaandyouhaveto

yota,itworks

wellattheshop-floorlevel,butthingsbreakdownhigherup.”

IntheaftermathofToyota’scrisis,theindustryisnowaskingitlfwhethersole-

sourcinghasgonetoofar.“Itmaybesafernottohaveallyoureggsinonebasket,

buttohavemaybethreesuppliersformajorcomponentswhocanbenchmarkeach

other,”eryrecently,Toyotawasthe

,atleast,itisenasanawfulwarning.

fthefollowingbestdefines“leanproductionsystem”?

ductionsystemislesswastefulandmoreefficient.

ductionsystemisnotduplicated.

ductiondependssolelyononebigsupplier.

heabove.

ingtoJamesWomack,whichofthefollowingwasdiscoveredtobethe

cauofToyota’scrysis?

sclomonitoring.

ivenbyitsgoalsofexpansion.

lf-complacent.

ndsononesupplier.

dToyotavehiclerecallbegintoalarmitsleaders?

A.2010

B.2002

C.2009

D.2005

specttothecrisis,whataretheadvantagesofToyota’ssupply-chain

management?

ficientintime.

curedinquality.

etoftrustandsafety.

neysaving.

thepossiblemeaningof“tradeoff”inthepenultimateparagraph?

ll.

ay.

ge.

cebetweentwoopposingthings.

SectionBBusinessWriting20%(20minutes)

ght2010CamrythreeweeksagofromToyota,and

eacomplaintlettertoToyota

andtellthepersonconcernedthis:

1)Describetohimtheitemyoubought.

2)Tellhimwhat’swrongandwhattroublesthisrecallhasbroughttoyou.

3)Saywhatyouwantdonetoremedythesituation,forexample,arefundorrepair,

oratemporarycar.

Write100-120words.

WriteonyourAnswerSheet.

ModuleIII

BusinessKnowledgeandTranslation25%(30minutes)

SectionA10%

Directions:TranslatethefollowingbusinessterminologiesintoChineandbriefly

definethetermsinEnglish.

(shipping)

Translation

Definition:

investment

Translation

Definition

3.L/C

Translation

Definition

g

Translation

Definition

nds

Translation

Definition

SectionB15%

Directions:TranslatethefollowingpassageintoEnglishandwritetheEnglish

versionontheAnswerSheet.

中国官方统计数据显示，中国2月份房屋销售价格同比上涨10.7%，涨幅较1月

份的9.5%有所扩大。但是我在和的朋友告诉我，典型单元房价格的年涨幅在50%

以上，甚至可能达到100%。

高等学校商务英语专业四级样题答案

ModuleI

SectionOne

CBACA

SectionTwo

ment'omestic

product(GDP)lity

SectionThree

anhalftheteenagerswholeftschoolwithoutcompletingyear12in

2008didn'tfindafull-timejobandtheydidn'

thanhalfthepeoplewholeftschoolin2008withoutmatriculatingcouldn'tfindfull-

timeworkoraplaceinfurtherstudy.

'samildereconomicdownturnthantherecessionsoftheearly'90sandthe

early'80s,butitshowsalarger,morecomplex,

theimpactofitonthelabormarketmightnotyetbeover.

dyshowsthattheretailctorfaredworinthismilddownturnthan

itdidinthequitevererecessionoftheearly1990s.

ModuleIIReadingComprehensionandWriting

14.B15.C16.D17.A18.B

19.C20.A21.A22.B23.C

24.B25.A26.D27.D28.C

29.D30.B31.D32.A33.D

SectionBBusinessWriting

Sample:

March21,2010

DearSir/Madam,

wontherecall

list.I’mscaredtodriveitnow,especiallythatIhavetwochildrenundertheageof5.

Asthiscarwasmyonlymodeoftransportation,itwascripplingformetobe

’mwritingtoaskifthedealershipwhereIboughtmycarcan

givemeatemporarycar(thatisnotontherecalllist),

thiscannotbedone,Ihopethatyourcompanywillreimburthecostand

inconveniencethatsucharecallbringstome.

Ilookforwardtohearingfromyou.

Yoursfaithfully

MichaelLeung

MichaelLeung

ModuleIII

BusinessknowledgeandTRANSLATION

SectionA

:FreeonBoard装运港船上交货

FOBstandsfor"FreeOnBoard",andisalwaysudinconjunctionwithaportof

loading.[1]Indicating"FOBport"meansthatthellerpaysfortransportationofthe

goodstotheportofshipment,erpayscostofmarine

freighttransport,insurance,unloading,andtransportationfromthearrivalportto

singofrisksoccurswhenthegoodspasstheship'srail

Investment

2.直接投资

Investmentinwhicharesidentofonecountryobtainsalastinginterestin,anda

degreeofinfluenceover,themanagementofabusinesnterpriinanother

country.

3.信用证

Astandard,commercialletterofcreditisadocumentissuedmostlybyafinancial

institution,udprimarilyintradefinance,whichusuallyprovidesanirrevocable

paymentundertaking.

4.倾销

Thewordisnowgenerallyudonlyinthecontextofinternationaltradelaw,where

dumpingisdefinedastheactofamanufacturerinonecountryexportingaproduct

toanothercountryatapricewhichiitherbelowthepriceitchargesinitshome

marketorisbelowitscostsofproduction.

5.红利/股息

e

portionofcorporateprofitspaidouttostockholders.

SectionB(sampletranslation)

TheChineofficialstatisticssaythattheaverageriinpropertypriceswas10.7

reaisacceleratingfromayear-on-yearriof9.5per

r,myfriendsinShanghaiandBeijingsaytherateofprice

increasoftypicalhousingunitsisabove50percentayearandmayreach100per

cent.

高等学校商务英语专业考试（四级）

口试试题

=================================================================

====

高等学校商务英语专业考试（四级）

TESTFORBUSINESSENGLISHMAJORS(BandFour)

(TBEM-4)

SPEAKING

SectionAAnsweringquestions(2minutes)

Goodmorning/afternoon,mayIhaveyourmarksheetsplea?

Mynameis…,andthisismycolleague…

Sheisnotgoingtoaskyouanyquestions,insteadshewillbejustlisteningtous.

Soyouare…?Andyouare…

Firstofall,we’dliketohaveyourunderstandingofsomeknowledgein

’mgoingtoaskyousomequestionsaboutit.

(Interlocutorchoos2-3questionsforeachcandidate)

(Toastudent)

●Wheredoyouprefertowork,aforeign-fundedenterpriorastate-run

enterpri?Why?

●WhatshouldChinepeoplebecarefulaboutwhencommunicatingwith

foreigners?Canyougiveusanexample?

●Howdoyoufeelaboutproducts“madeinChina”?Why?

●Howwouldyoupromoteanewproductfocusingonyoungpeople?

(Toanadult)

●Doyouliketakingbusinesstrips?Why?

●WhatshouldChinepeoplebecarefulaboutwhencommunicatingwith

foreigners?Canyougiveusanexample?

●Wouldyouexplainwhysomeluxuriousproductsarecheaperabroadthanin

China?

●Howwouldyoupromoteanewproductfocusingonmiddle-agedpeople?

SectionBPrentation(4minutes)

Inthisction,I’llgiveeachofyouonetopic,andI’dlikeyoutomakea

prentationofyourideasonthistopicforabout2minutes.

Thisisforyou,CandidateA,andthisisforyou,CandidateB.

Youhave2minutestoprepare.

CardforCandidateA

SuppoyouareanassistantmanagerinanadvertisingcompanyandyourbossRon

gnedyouto

tisticsyouget

areasfollows.

Square

LocationFeatures

Costsper

month

NetrentOperatingcostParkingcost

CivilSquare

inCBD;convenient

transportation

$300$100$50

Garden

Square

nearapark;quiet$250$80$40

CardforCandidateB

Suppoyouareanassistantmanagerinadairymanufacturingcompanyandyour

bossJohnSmithwouldliketoknowthesalesofdairyproductsthisyearsohecan

arrangenextyear’gnedyoutodoamarketrearchandmake

tisticsyougetareasfollows.

Table1SalesofDairyProducts

TypeSales

MarketshareTrend

Fullmilk35%lastyearitwas50%

Skimmedmilk28%lastyearitwas20%

Yogurt22%lastyearitwas20%

Fruitmilk15%lastyearitwas10%

SectionCBusinesscommunication(6minutes)

Inthisction,I’llgiveeachofyouacuecardwithbusinessinformation,andI’d

kto

eachotherandIwon’tjoinyou.

Thisisforyou,CandidateA,andthisisforyou,CandidateB.

Now,youhave2minutestoprepare.

CueCardforCandidateA

Situation:Ms./andMs./etalkingabouttheclaimof

cameras.

●Youare:

Ms./,thepurchasingmanagerofBeijingDigitalElectronicsCorporation.

●Fortheclaim:

Youclaimhalfofthecamerasarebroken.

Youclaimthereasonisfaultypackage.

Showaninspectionreporttestifyingthecameraswerebrokenbeforebeing

unpacked.

Askforexchangeofbrokencameras.

Claimforacompensationof$1000,asyourcompanylostalargeorderbecauof

insufficientstockofsoundcameras.

Refuthediscountof10%andaskforadiscountof20%.

Acceptthediscountof15%anda$300compensationforfuturecooperation.

ExpressappreciationofMs./’squickttlementofdisputeandhopefor

futurecooperation.

Thedisputeisttledinafriendlyway.

CueCardforCandidateB

Situation:Ms./andMs./etalkingabouttheclaimof

cameras.

●Youare:

Ms./,themarketmanagerofanAmericancompany.

●Fortheclaim:

Expressregretandtrytofindthereason.

Announcethatifthepackageisinappropriate,yourcompanywouldberesponsible

fortheloss.

Apologizefortheunsuitablepackageandthelosscaud.

Promitoexchangethebrokencameras.

Refutopay$1000,butofferadiscountof10%onnextpurchaofMs./Mr.

Wang’scompany.

Disagreeonthe20%discount,butofferadiscountof15%plusacompensationof

$300.

Promiyourcompanywillbeverycarefulaboutpackageandhopeforfuture

cooperation.

Thedisputeisttledinafriendlyway.